SEASONS

The Management Company categorizes the year into three (3) seasons. While some villas utilize the three (3) season structure for pricing; currently most villas have a HIGH season price that encompasses peak and high season, and then a LOW season price.

  • Low : January 09 to June 30 inclusive (excluding Easter week and Chinese New Year week), September 16 to December 19 inclusive.
  • High: July 01 to July 31 inclusive, September 01 to September 15 inclusive, March 21 to March 27 inclusive (Easter Week 2008), February 4 to February 9 inclusive (Chinese New Year 2008).
  • Peak: August 01 to August 31 inclusive, December 20 to January 8 inclusive
    2009 : January 23 to January 28 inclusive (Chinese New Year 2009), April 10 to April 16 inclusive (Easter Week 2009)
    2010 : February 11 to February 16 inclusive (Chinese New Year 2010), April 2 to April 8 inclusive (Easter Week 2010)

PAYMENTS

A deposit of 50% of the amount must be received by The Management Company within Four (4) working days after the relevant invoice and payment instructions have been given to the hirer. If a deposit is not received within this time, the booking will be cancelled. If a deposit is not received within this time, it is within the discretion of the owner to cancel the booking.

Final payment is required 10 days prior to arrival and booking / reservation is made less than 30 days prior to arrival or 45 days in the case of Christmas / New Years.

If the balance payment is not received by the due date, we reserves the right to cancel the booking and retain the your deposit.

All payments must be made in USD or EURO. Payments can be made by Bank transfer. Some conditions apply and full details will be given at the time of booking.

Be aware that security deposits are required for some villas and to hotel.

CANCELLATIONS

If the reservation is cancelled 11 days or more prior to arrival deposits will be refunded in full less US$500.00 OR 20% of the total booking value

Please note that if multiple villas or hotels are booked, a cancellation fee will be applied for each individual villas or hotels.

Notice of cancellation must be received by The Management Company in writing.

deposits non-refundable if the reservation is cancelled 9 days until arrival

CHANGES TO BOOKINGS

A US$50.00 administration fee will apply to each change after a booking has been confirmed. Changes cannot necessarily be accommodated in all cases.

DAMAGE OR LOSSES

The hirer is responsible for leaving the property in good order and in a clean condition. The hirer further undertakes to pay for any damages or losses incurred during occupation. The Management Company reserves the right to repossess the property if the hirer or a member of the party has caused excessive damage.

NUMBERS IN PARTY / SUITABILITY

The numbers of persons occupying a property must not exceed the maximum number stated in the booking confirmation. The Management Company reserves the right to refuse any booking, which, in its opinion, is unsuitable for the property concerned.

LIABILITY

The Management Company will not accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use of the property, plumbing, gas, electrical or otherwise, and exceptional weather conditions.

COMPLAINTS

If the hirer considers that he/she has cause for complaint concerning a property, the matter should be taken up with the Villa or hotels Manager who in turn will notify The Management Company. In such cases, if The Management Company considers the complaint valid, a partial refund may be offered. This will have to be discussed and approved by the relevant villa or hotel owner and may take several weeks to finalize. No liability shall arise beyond the refund of the monies paid. The Management Company will not entertain claims lodged by the hirer upon departure or after return home when it is no longer possible to investigate the complaint effectively.